+86 0571-87007056  service@fctel.com.cn

Warranty Policy

Typically, for the sold products from the date of delivery, we provide 1-3 years warranty for the damage equipment in normal use . We provide paid maintenance services for the damaged equipment in improper use , only charge maintenance labor cost and the cost of the replacement material. We provide paid maintenance services for the damaged equipment which is beyond the warranty , only charge maintenance labor cost and the cost of the replacement material.
 
Service commitment: Equipment maintenance Fctel company provide maintenance services for the sold products in accordance with the the contract , guarantee good quality and efficient service.
 
Service response :Fctel company provide clients with fast response, to ensure that customers can contact at Fctel company any time , make services more timely and convenient.
 
Remote maintenance: Through operation of the network management software, can be provided remote technical support by Fctel company.